Responsible Gaming

We are committed to providing a safe and enjoyable gaming environment. Parimatch Casino believe that online gaming should be a fun and entertaining experience, and it is our responsibility to help players maintain control over their gaming habits. Our Responsible Gaming initiatives are designed to protect minors, offer tips to avoid gaming addiction, and provide self-exclusion options for those who need them.

Preventing Underage Gambling

We take the protection of minors very seriously. Parimatch India has implemented several measures to ensure that underage individuals are unable to access our gaming platform:

  • Age Verification: During the registration process, all players are required to verify their age. We use advanced age verification systems to cross-check the information provided by players. Any discrepancies are thoroughly investigated, and accounts found to be underage are immediately suspended.
  • Parental Controls: We encourage parents and guardians to use parental control tools available through their internet service providers and device settings. These tools can help monitor and restrict their children’s access to online gaming platforms.
  • Educational Resources: We provide resources and information to help parents understand the risks associated with underage gaming. This includes guides on how to talk to children about responsible gaming and the importance of age restrictions.
  • Regular Audits: Our platform undergoes regular audits to ensure compliance with age verification policies. We continuously update our systems to incorporate the latest technologies and best practices in protecting minors.

Healthy Gaming Practices

Maintaining a healthy balance between gaming and other activities is crucial. Here are some detailed tips to help you avoid gaming addiction:

  • Set Time Limits: Before you start playing, decide on a specific amount of time for your gaming session. Use timers or alarms to remind you when it’s time to stop. Adhering to a predetermined schedule can help prevent excessive gaming.
  • Budget Your Spending: Determine a monthly budget for gaming expenses and stick to it. Use tools available on our platform to set deposit limits. Never gamble with money you can’t afford to lose, and treat gaming as a form of entertainment, not a source of income.
  • Take Regular Breaks: Incorporate short breaks into your gaming sessions. Stand up, stretch, and engage in other activities to give your mind and body a rest. This can help you maintain control and avoid the pitfalls of continuous play.
  • Be Aware of Your Emotions: Pay attention to your emotional state while gaming. Avoid playing when you are feeling stressed, anxious, or depressed, as these emotions can negatively impact your decision-making abilities. Gaming should be an enjoyable experience, not a coping mechanism.
  • Balance with Other Activities: Ensure that gaming is just one part of a balanced lifestyle. Engage in physical exercise, socialize with friends and family, and pursue other hobbies to create a well-rounded daily routine.
  • Seek Support: If you feel that your gaming habits are becoming problematic, do not hesitate to seek help. Talk to friends and family about your concerns, or consider reaching out to professional counseling services. There are many organizations dedicated to helping individuals with gaming addiction.

Self-Exclusion Program

We understand that sometimes, taking a break from gaming is necessary to regain control. Parimatch India offers a comprehensive self-exclusion option to support players in such situations:

  • Temporary Self-Exclusion: Players can choose to temporarily exclude themselves from our platform for a specific period, ranging from one week to several months. During this time, access to their account will be restricted, and they will not be able to participate in any gaming activities.
  • Permanent Self-Exclusion: For those who feel that a longer-term solution is needed, we offer a permanent self-exclusion option. This will indefinitely block access to the player’s account, ensuring they cannot return to gaming on our platform.
  • How to Activate Self-Exclusion: To initiate the self-exclusion process, players can contact our customer support team via email, phone, or live chat. Our support team is trained to handle these requests with sensitivity and confidentiality, guiding players through the steps necessary to activate their chosen exclusion period.
  • Support During Exclusion: We provide resources and recommendations for professional help during the self-exclusion period. Our aim is to ensure that players have access to the support they need to address any underlying issues related to gaming.
  • Reactivation: For temporary exclusions, players can request account reactivation once the exclusion period has ended. This process involves contacting our customer support team and may include a review to ensure that it is safe and appropriate for the player to return to gaming.

At Parimatch India, we are dedicated to promoting responsible gaming and ensuring the well-being of our players. If you have any questions or need support regarding responsible gaming, please do not hesitate to reach out to us.